Document Details

Document Type : Thesis 
Document Title :
BALANCED SCORECARD AUTOMATION SYSTEM IN HIGHER EDUCATION INSTITUTIONS
نظام أتمتة بطاقة الأداء المتوازن في مؤسسات التعليم
 
Subject : Faculty of Computing and Information Technology 
Document Language : Arabic 
Abstract : Due to the importance of managing organizational performance in directing organization towards achieving its goals, a lot of measuring tools were developed to measure organizational performance. One of the most important measuring tool is Balanced Scorecard (BSC) that balanced between measuring the performance from financial and non-financial (customer, Internal Process and Learning and Growth) aspects of organizations. Despite the BSC has been applied widely in many organizations, but its implementation was limited to a few studies in the public educational sector. Also, most of BSC implementation was through spreadsheet applications like Microsoft Excel, which made the process of tracking the performance challenging and unorganized. Therefore, the purpose of this work is using technology to solve an important managerial issue by automating the BSC in a full-scale system that enables user to track, monitor and evaluate the performance continuously, to ensure that organization is moving in the right direction to achieve its goals. The system applied in government higher education institutions, and specifically in King Abdulaziz University (KAU). 
Supervisor : Prof. Dr. Ibrahim Albidewi 
Thesis Type : Master Thesis 
Publishing Year : 1439 AH
2018 AD 
Added Date : Sunday, May 6, 2018 

Researchers

Researcher Name (Arabic)Researcher Name (English)Researcher TypeDr GradeEmail
دينا خالد الحارثيAl-Harthi, Dina KhalidResearcherMaster 

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 43334.pdf pdf 

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