Document Details

Document Type : Article In Journal 
Document Title :
Suggestion Systems: A Usability-Based Evaluation Methodology
أنظمة الاقتراح: إطار عمل تقييم مبنىّ على صلاحية الاستخدام
 
Subject : Industrial Engineering 
Document Language : English 
Abstract : Usability has been used to design and assess products and websites. This paper takes the concept of usability one step further and proposes a framework to assess suggestion systems. Thus taking the concept of usability one step further and applying it in the area of ideas management through suggestion system. The fundamental premise of the article is that a suggestion system designed, with usability in mind, will improve innovation among employees, and hence increase participation. This framework was then used to assess four suggestion systems in an oil and gas company in the middle-east. These systems were further assessed for employee perception of their usability and participation. After collecting data on these three different aspects conclusions are drawn. Out of the four systems analyzed, the most usable suggestion system had the highest participation rate and the least usable system attracted the fewest suggestions. 
ISSN : 1319-1047 
Journal Name : Engineering Sciences Journal 
Volume : 21 
Issue Number : 2 
Publishing Year : 1431 AH
2010 AD
 
Article Type : Article 
Added Date : Tuesday, April 5, 2011 

Researchers

Researcher Name (Arabic)Researcher Name (English)Researcher TypeDr GradeEmail
محمد عارفArif, Mohammed ResearcherDoctoratem.arif@salford.ac.uk
هاني محمد أبوراسAburas, Hani M.ResearcherDoctoratehaburas@gmail.com
عبدالله الكويتيAl Kuwaiti, Abdullah ResearcherDoctoratehaburas@gmail.com
دينيس كولوندKulonda, Dennis ResearcherDoctoratehaburas@gmail.com

Files

File NameTypeDescription
 29566.pdf pdfSuggestion Systems: A Usability-Based Evaluation Methodology

Back To Researches Page